Privacy Policy

Who we are

We are UMG Airconditioning Co. Inc., formerly known as UNO Aire Trading, and we provide quality products with supreme customer service. With 12 years of experience in retail of heating, ventilation, air conditioning, and refrigeration parts and supplies, we have developed into an organization that seeks proactive development to stand out in the industry. We take pride in the top-caliber standards on storage and maintenance of inventory of our employees, as well as our commitment to fast delivery and efficient distribution to our trusted customers. 

Uno Aire recognizes and values your data privacy rights. We seek to uphold them in accordance with the law.

In this Statement…

Personal data refers to any information that identifies you as a person. As defined by the Philippine Data Privacy Act of 2012, this may be “sensitive personal information.”

Data privacy refers to the necessity to preserve and protect any personal data collected by an organization from being accessed by a third party.

Uno Aire refers to the Uno Management Group in the Philippines, including:

  • UMG Airconditioning Co. Inc.
  • Uno Aire Marketing OPC

This Privacy Policy Statement aims to explain the following:

Your data privacy rights

Your data privacy rights are protected by the Philippine Data Privacy Act of 2012. This law states that you have the right to:

  • Be informed. You must be advised if your personal data will be or has been processed. This includes the existence of automated decision-making and profiling in select transactions.
  • Access. You have the right to reasonable access, upon written request, the contents of your personal data that were processed and the manner by which these were processed; the sources from which these were obtained; the recipients and reasons for disclosure, if any; date when your information was last modified; and information on automated processes where your information will be made as the sole basis for any decision that may significantly affect you.
  • Rectify incorrect data. You have the right to correct any error in your personal data and, if warranted, request immediate rectification.
  • Erase or block. You have, based on reasonable grounds, the right to suspend, withdraw or order the blocking, removal or destruction of your personal data from Uno Aire’s filing system, without prejudice to Uno Aire continuing to process personal data for commercial, operational, legal and regulatory purposes.
  • Secure data portability. Where your personal data is processed by electronic means and in a structured and commonly used format, you have the right to obtain a copy of it from Uno Aire for your further use.
  • Be compensated for damages. You shall be compensated for any damage sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, taking into account any violation of your rights and freedoms.
  • File a complaint. You may file a complaint or exercise your rights above by reaching out to our Data Protection Officer in the contact details provided below.

What personal data we collect

At Uno Aire, we ask you for your personal data when you:

  • Send an Inquiry
  • Leave a review
  • Make a Quotation

The personal data we collect from you may include the following:

  • Personal Name
  • Company Name
  • Contact Numbers
  • Email Address
  • Uploaded Files
  • IP Address
  • Cookies
  • Site Activity

It must be noted that this Statement does not apply to third party websites which have links to our sites. The processing of your personal data in a third party site is subject to their own Data Privacy Policy. Uno Aire will not be responsible for the information collected from such sources, neither will Uno Aire be liable for any loss or damage caused by the use of or reliance on such third party.

Where we use your personal data

We process your personal data based on your consent, legitimate business interest, and lawful processing. We use it only for:

  • Ensuring we may be able to contact you about your inquiry or purchase.
  • Data analysis to inform business decisions and marketing strategies.

How we protect your personal data

Uno Aire keeps your personal data in paper-based files and electronic records. While the processing of your personal data exposes you to financial, legal, regulatory, or reputational risks that may result from its unauthorized processing or disclosure, Uno Aire is committed to protecting your privacy by:

  • Maintaining technical and organizational safeguards to protect your personal data against loss, theft, unauthorized access, disclosure, copying, use, or modification
  • Using a secured server behind a firewall, encryption, and other secured controls
  • Limiting access on a need-to-know basis.

Uno Aire takes responsibility for all your personal data in our possession. This includes information transferred to third parties who perform services on our behalf, whom we require  to strictly adhere to our privacy policies and practices.

Personal data sharing and disclosure

We may disclose and share your personal data based on your consent, legitimate business interest, and lawful processing, to the following parties:

  • Third party service providers and vendors including encoding, printing and courier services; credit card processors; IT software providers; hosting vendors; partner doctors, hospitals and medical facilities; and customer support providers who are obliged to keep your personal data confidential. They will have access to your personal data only as necessary to perform their requested function on your behalf, and only if their security and privacy standards are acceptable to Sun Life;
  • Business partners who help us market and distribute our products and services;
  • Any authority, regulator, supervisory, enforcement agency, exchange, court, quasi-judicial body or tribunal;
  • Anyone we consider necessary for purposes of providing you products and services and other lawful purposes mentioned above.

Personal data retention

Your personal data will be retained by Uno Aire throughout the duration of the website, expiring only after 1 year of inactive use. This period will be counted from account closure and will be set until destruction, disposal or anonymization of records, unless withdrawn in writing or withheld due to changes in the information supplied by the Company.

Privacy policy statement terms

Uno Aire reserves the right to update or change sections of this Privacy Policy Statement any time and without prior notice.  We will exert reasonable efforts to reach out to our clients in case there are significant changes, but we highly encourage you to review this Statement every now and then.

If you have questions about this Privacy Policy Statement, our data processing activities, or transactions made via this website, you may contact Uno Aire’s Data Protection Officer at (63) 9177104070 or send an email to umg@unoaire.com.